Privacy Policy
Last updated: 17 October 2026
This Privacy Policy explains how Accueil Health Solutions FZC (“Accueil Solutions”, “we”, “us”) collects, uses and protects personal information when you visit accueilsolutions.com or contact us.
Who we are
Accueil Health Solutions FZC, Accueil Health Solutions FZC, Office – C1 – 1F – SF10369, Ajman Free Zone, Ajman, United Arab Emirates. You can reach us at solution@accueilhealth.com or +971 52 368 2540.
Information we collect
- Information you give us. When you use our contact form we receive your name, email address, phone number (optional) and the message you write. If you contact us by email, phone or WhatsApp we receive the details you share in that conversation.
- Technical information. Like most websites, our web server and WordPress may record your IP address, browser type, device, pages visited and the date and time of your visit, for security and to keep the site working.
- Cookies. WordPress may set essential cookies needed to run the site and its security. If we add analytics or marketing tools in future, we will update this policy.
How we use your information
- To reply to your enquiry and provide the information or services you ask about.
- To manage our business relationship with you, including proposals and support.
- To keep the website secure, prevent spam and improve how it works.
- To meet legal and regulatory obligations.
We do not sell your personal information.
How enquiries are handled
Messages sent through the contact form are delivered to our team by email (info@accueilhealth.com). The form does not add your details to a public list or newsletter.
Sharing your information
We share personal information only when needed: with service providers who help us run our website, email and communications; with professional advisers; or where the law requires it. Our site links to other websites, including our healthcare division and online store, and to WhatsApp. Those services have their own privacy policies, and we are not responsible for how they handle information.
How long we keep information
We keep enquiries and related correspondence for as long as needed to respond to you, manage any resulting business relationship and meet our legal and record-keeping obligations, and then delete or anonymise them.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Subject to applicable data protection law, you may ask us to confirm what personal information we hold about you, correct it, delete it, or stop using it for a particular purpose. To make a request, email solution@accueilhealth.com.
Children
Our website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact us
Questions about this policy? Email solution@accueilhealth.com.